Pomni

How to Change Your Plan or Subscription

You can change your plan at any time — upgrade when you need new features, or return to the free plan whenever you like.

Where to make changes

In your account, open the "Subscription" section — you'll see all three plans and the one you're currently on. Choosing a new plan takes effect right away. You can switch plans at any time, without contacting support.

What happens when you downgrade

If you return to the free plan, the memory page isn't deleted — the text and structure stay in place. Photos, videos, and AI features simply become unavailable to view until you resume a paid plan. As soon as you switch back to "Memory," everything opens up again.

Which plan to choose

"Memory" is a good fit if you want photos, videos, and voice on the page. "Memory + AI" adds a gentle "revival": conversation, voice, and avatar. The free plan is enough to create and maintain a text memory page.

Annual billing

The paid plans are annual — a single payment once a year instead of monthly charges. It's easier to keep track of and better value. The annual format also suits keeping a memory "forever."

  • The "Subscription" section in your account.
  • Downgrading doesn't delete the memory — media is simply hidden.
  • "Memory" — media; "Memory + AI" — revival.
  • Billing is annual, a single payment.

Frequently asked questions

What happens to photos if I return to the free plan?
They're kept safe, but become unavailable to view until you reconnect a paid plan.
Can I upgrade in the middle of the year?
Yes, the change takes effect right away; the proration terms are shown in the "Subscription" section.

Go to plans

Create a memorial page in a few minutes — gently, beautifully and with respect for your loved ones. Free forever for the text version.

Create a memorial
Pomni editors

We help families gently preserve the memory of their loved ones. The materials are written with respect for the subject of loss and are regularly updated. About · Support resources

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